A mass movement at Sylvie's

Sylvie practices the Bambino smile.

Practicing the Bambino Welcome.

Can’t wait to practice on a real customer.

Sylvie's team topped off customer service training for Steve. Forty employees arrived from every department. Landscapers, cooks and waitresses learned about each other and team work. Syvlie's small management team was open and eager to learn. Sylvie really helped Steve connect the dots on how service supports her vision for a warm and friendly park. She gets it.

During this mission 10 Bpeace Associates and their staff learned new skills which they began implementing immediately. We hope that it is a beginning of a customer service revolution in Rwanda. Steve and Bpeace have been asked time and again to expand our training to more businesses. We shall see how we can help.

In the meantime, if you are in Rwanda check out Bambino Super City and enjoy the new Bambino Welcome:

Welcome to Bambino Super City!

How are you today?

Have you been here before?

May I help you in anyway?